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Privacy Policy

Samira standing at edge of cliff looking at clouds

Privacy Policy

  1. Introduction

Welcome! Your privacy is important to us. This Privacy Policy explains how LionMoon Healing ("we", "us", "our") collects, uses, discloses, and protects your personal information when you visit and interact with our website.

By visiting or using the Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1. Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

Name

Email address

Phone number

Any information you submit via forms (e.g., contact, booking, newsletter sign-ups)

Other content you submit (questions, messages, testimonials)

2.2. Automatically Collected Information

When you visit the Website, we may automatically collect:

Usage Data: Pages visited, time and date of visit, time spent on pages, interactions

Device & Browser Data: IP address, device type, operating system, browser type

Cookies & Tracking Technologies: See Section 5 below

  1. How We Use Your Information

We use your information for purposes including:

Responding to your inquiries or requests

Providing and improving our services

Sending administrative information (e.g., changes to policy, service updates)

Sending marketing or promotional communications only if you consent

Personalizing your experience on our Website

Monitoring and analyzing usage to improve performance and user experience

Complying with legal obligations

  1. Legal Grounds for Processing

If you reside in jurisdictions with data protection laws (such as Europe’s GDPR), our legal bases for processing personal data include:

Consent: You consent to our processing of your personal data for specific purposes

Contract: Processing necessary to deliver services you request

Legitimate Interests: Improving and securing the Website, analytics, fraud prevention

Legal Obligations: Compliance with applicable laws and enforcement

  1. Cookies & Tracking Technologies

We may use cookies, web beacons, tracking pixels, and similar technologies to collect data about how you use the Website.

Types of cookies we may use:

Essential cookies: Required for the functioning of the Website

Analytics cookies: Help us understand how visitors interact with the Website

Functional cookies: Remember your preferences

You may manage or disable cookies through your browser settings. Disabling cookies may affect certain Website functionality.

  1. Third-Party Services

We may share information with trusted third-party vendors who help operate the Website and deliver services, such as:

Website hosting and infrastructure providers (e.g., Framer)

Analytics services

Email and communication platforms

These third parties may access personal data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes. LionMoon Healing does not sell or rent personal information.

  1. Data Security

We use reasonable technical and organizational safeguards to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

  1. International Data Transfers

Your information may be stored or processed outside your country of residence. Data protection laws may differ across jurisdictions.

By using the Website, you consent to such transfers.

  1. Children’s Privacy

This Website is not intended for individuals under the age of 16 (or a higher age if required by local law). We do not knowingly collect personal data from children. If such data is discovered, it will be deleted promptly.

  1. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Request corrections or updates

Object to or restrict processing

Withdraw consent

Request deletion of your data

File a complaint with a data protection authority

To exercise these rights, contact us using the details below.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be effective when posted, with the updated Effective Date above.

  1. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us via the Contact form.